Content Review and Removal Policy

1. Scope

This Policy applies to content made available through Sexmuse.ai, including games, scenes, images, videos, text, and promotional materials published by us or on our behalf.

2. Types of Concerns We May Review

We may review good-faith requests or reports alleging that content:

• was published without proper authorization;
• is non-consensual or otherwise disputed by a performer or rights holder;
• infringes copyright, image rights, privacy rights, or other legal rights;
• contains unlawful material or material prohibited by applicable law;
• involves or appears to involve underage persons;
• contains a serious factual or identification error;
• otherwise requires review under our legal or safety obligations.

3. Zero Tolerance for Certain Content

We have zero tolerance for content involving minors in any sexualized context, child sexual abuse material, non-consensual intimate content, or content that appears to involve coercion, exploitation, or unlawful abuse.

If we receive a credible report or become aware of information suggesting that content may fall within these categories, we may take immediate protective action, including restricting access to, disabling, or removing the content while the matter is reviewed.

4. How to Contact Us

If you wish to request review or removal of content, please contact us at:

support [at] sexmuse [dot] ai

To help us assess your request, please include as much of the following information as possible:

• your full name and contact details;
• your relationship to the content (for example: performer, rights holder, authorized representative, or concerned party);
• the exact URL or identifying details of the content;
• a clear explanation of the issue;
• any supporting evidence or documentation available to you.

5. Review Process and Response Timeline

We review all complaints in good faith and are committed to resolving your request in a timely manner. We will provide you with a substantive response to your complaint within five (5) business days of receipt, or sooner if circumstances permit.

During our review, we may:

• request further information or clarification;
• temporarily restrict access to the content while we assess the issue;
• review available records, licenses, or documentation from relevant producers or rights holders;
• remove or disable content where appropriate;
• decline the request if we determine that removal is not justified.

6. Serious or Illegal Matters

If a report concerns suspected underage content, non-consensual content, exploitation, or other potentially serious unlawful conduct, we may prioritize review, preserve relevant records where appropriate, and cooperate with competent authorities where required by law or reasonably necessary.

7. Good-Faith Requests Only

Requests must be made in good faith. We may reject abusive, fraudulent, misleading, or bad-faith requests.

8. No Guarantee of Specific Outcome

We make reasonable efforts to assess reports carefully, but we do not guarantee any specific outcome, timing, or response period except where required by applicable law.

9. Changes to This Policy

We may update this Policy from time to time to reflect legal, operational, or safety-related changes.

10. Contact

support [at] sexmuse [dot] ai